INDUSTRIAL MANUFACTURER SETS UP SHARED SERVICES CENTER IN SHANGHAI, CHINA

Project Role: Project Director

Client challenge

• Company had finance functions dispersed throughout Asia

• Benchmark revealed high costs relative to top quartile companies

• Needed to consolidate finance function to lower cost area and improve service

Solution

• Company chose a brownfield location in Shanghai, China

• Designed future state finance processes

• Designed training curriculum and on-boarded new staff to support operations

• Provided post-implementation support for new service center

Impact on client's business

• Consolidated finance functions from six different countries in Asia

• Created a standard process across all countries in Asia

• Increased transaction volume and reduced cost per transaction

• Improved overall control over key finance processes